Service Delivery

gekopilot is an AI visibility analysis and monitoring platform. What you buy is a digital service: a measurement is run and its result is made available to you in your account as an electronic report. There is no physical delivery and no shipping.

Single Full Scan

1. Once payment is confirmed, 1 Full Scan is added to your account. 2. You can start the scan from your account immediately. 3. Progress is shown on screen while the scan runs. 4. When the scan completes, the report becomes available in your account and we notify you by e-mail.

The entitlement is considered used once the scan completes. A new scan requires a new purchase.

Annual Monitoring

1. Once payment is confirmed, your annual entitlement becomes active and exactly 12 Full Scans are opened. 2. The first scan is available immediately. 3. If you do not start the first scan yourself, the first automatic scan becomes due 24 hours after purchase. 4. The remaining 11 periods follow the monthly anniversary of the purchase day. 5. One scan runs per period: either manual or automatic. 6. Unused scans do not roll over to the next period. 7. The total is 12 scans; there is no 13th scan.

For every completed scan the report becomes available in your account and we notify you by e-mail.

Timing

A Full Scan asks 40 core questions across 4 AI engines, producing approximately 160 measurements. How long this takes depends on the response speed of third-party AI providers at that moment, which is outside our control. For that reason we do not commit to a completion time.

If a scan cannot complete because of a system error or a provider outage, your entitlement is not consumed: it becomes available again within the same period and the scan is retried.

Account and access

Access to reports is tied to your account, and your e-mail address must be confirmed. Report links are not sent directly in e-mail; you open them from your account.